Safety Tips
General safety tips
Here are our safety tips for trading on Zinggati Marketplace
- Don’t share your sensitive data or e-mail address in the title or description
- Its better to communicate through zinggati marketplace app - we can’t help you if something goes wrong and you haven’t spoken via chat
- Don’t share sensitive data in the public Q&A
All buyers:
- Make sure you have asked everything you need to know about the products/service in the Q&A before buying. Only make an offer if you’re sure and ready to buy
- When collecting your goods make sure you check the item thoroughly before handed over any cash
- If you’re not meeting up, only pay directly through zinggati marketplace app so you’re covered with Buyers TOS
- Make sure you get proof of authenticity when buying high value branded items such as properties etc.
If you’re selling:
- Always get proof of posting and if you can choose an insured posting method - that means the courier will cover you if the parcel goes missing
- Make sure you’ve received the money before posting the item - we always recommend using our built-in payment system.
- Take clear and detailed photos of the item you’re selling so buyers know exactly what they’re getting.
- Be honest about the condition of the item, including any flaws or damages Don't make false claims about the item you're selling.
- Ensure you have met all legal requirements for selling the item(s) you are offering.
- Don't sell any illegal or counterfeit items.
- When meeting in person, choose a public place for safety and bring a friend or family member if possible.